360ops// terms of service

// use AI without giving it your data

The rules, plain.

Effective May 3, 2026 · Version 2.0 · 360opsAI LLC, a Florida limited liability company

These Terms govern your use of the 360ops platform — the 360ops Desktop privacy interface, 360ops Spartan (local deployment), and 360ops Portal (cloud-hosted account management) — provided by 360opsAI LLC, a Florida limited liability company doing business as 360ops (“360ops,” “we,” “us”).

By installing, accessing, or using any 360ops product you accept these Terms. If you accept on behalf of an organization, you confirm you have authority to bind that organization.

// 01 · What 360ops is

360ops is an AI interface and privacy filter. It sits between you and the cloud AI providers you choose. We do not run AI models. We don’t train AI models. We make sure the sensitive parts of your work never reach the cloud unredacted.

1.1 360ops Desktop & Spartan — local

The 360ops Desktop client and the 360ops Spartan deployment run on hardware you own or control. Scrubbing, redaction, the scrub vault, and (when your hardware allows) local model inference all happen on your device. 360ops servers are contacted only for license validation, software updates, and routing scrubbed traffic to the AI providers you’ve enabled.

1.2 360ops Portal — cloud-hosted account UI

The Portal is a cloud-hosted web app where you manage your account, billing, integrations, and team. The Portal does not handle AI prompts or replies. The privacy filter runs on your device, not in the Portal.

// 02 · Your responsibilities

2.1 Account security

You agree to:

1. Keep your credentials and license key secret.
2. Use strong passwords and appropriate access controls.
3. Maintain physical and network security of any hardware you run 360ops on.
4. Notify us at support@360ops.ai if you suspect a credential or license-key compromise.

2.2 Compliance & consents

You are solely responsible for your compliance with applicable laws — HIPAA, GDPR, CCPA, CMMC, SOC 2, sector-specific regulations — and for obtaining any consents required from individuals whose data you process with 360ops. The scrub filter is a tool, not a substitute for your own compliance program.

2.3 Acceptable use

You may NOT use 360ops to:

1. Violate any law or third-party right.
2. Generate or distribute illegal, defamatory, harassing, or sexually explicit content involving real persons without consent.
3. Attempt to extract, copy, or derive the underlying weights of any AI model routed through our service.
4. Probe or test the security of our systems without prior written authorization.
5. Build a competing product on top of 360ops.
6. Resell or sublicense the service except under a signed reseller agreement.
7. Use AI agents to make fully automated decisions affecting individuals without appropriate human oversight.
8. Circumvent license enforcement, security features, or access controls.

// 03 · Data & privacy

Our handling of data is governed by the Privacy Policy. The short version repeated here for emphasis:

• We don’t see your AI prompts or replies.
• Sensitive fields are scrubbed locally before any cloud call.
• The scrub vault stays on your device.
• We don’t train AI models on your content. Ever.

You retain all rights to your content. You grant 360ops a limited right to route scrubbed AI traffic on your behalf and to operate your account.

// 04 · Third-party AI providers

You choose which cloud AI providers receive your scrubbed traffic. By authorizing a provider, you accept that provider’s privacy and use policy for the scrubbed text we forward on your behalf. Providers never receive your original (un-redacted) values. 360ops is not responsible for provider availability, accuracy, or behavior.

// 05 · Service availability

We aim for high availability but make no guarantees during the v0.x.x prelaunch period. We may perform planned maintenance with reasonable notice and emergency maintenance without notice. We are not liable for downtime caused by upstream providers (hosting, AI vendors, payments) outside our control.

// 06 · Subscriptions & billing

Pricing for current plans is published at 360ops.ai and may change with 30 days’ notice. Subscriptions auto-renew unless cancelled before the renewal date. AI inference usage is metered against a prepaid balance — we never bill more than your prepaid balance. Refunds follow the policy posted at sign-up; in any case, refunds are pro-rated within the period required by applicable law.

// 07 · AI agent conduct

7.1 AI limitations

AI agents may produce inaccurate, incomplete, or inappropriate outputs. 360ops does not guarantee the accuracy of AI outputs.

7.2 Human oversight

Use AI agents with appropriate human oversight, especially for decisions with material business, financial, legal, or personal impact.

7.3 No professional advice

AI-generated outputs are not legal, financial, medical, tax, or other professional advice. Consult qualified professionals for those.

// 08 · Disclaimers

THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. 360OPS DOES NOT WARRANT THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED.

// 09 · Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 360OPS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. 360OPS’S TOTAL LIABILITY WILL NOT EXCEED THE FEES YOU PAID 360OPS IN THE THREE MONTHS PRECEDING THE CLAIM.

// 10 · Indemnification

You agree to defend, indemnify, and hold harmless 360opsAI LLC and its affiliates from claims arising from:

1. Your use of the Software in violation of these Terms;
2. Your content;
3. Your violation of any law or third-party right;
4. Your failure to comply with applicable privacy or data-protection laws.

// 11 · Termination

You may terminate at any time via Settings → Account or by emailing support@360ops.ai. We may suspend or terminate your account for breach of these Terms or use that creates legal or operational risk. On termination we delete your data per the Privacy Policy. The scrub vault is on your device and unaffected by termination.

// 12 · Changes

Material changes will be posted here and emailed to account owners at least 30 days before they take effect. Continued use constitutes acceptance.

// 13 · Governing law

These Terms are governed by Florida law. Disputes are resolved by binding arbitration in Broward County, Florida under AAA Commercial Arbitration Rules. You waive any right to participate in class proceedings. Either party may seek emergency injunctive relief in court.

// 14 · General

These Terms, the Software License Agreement, and the Privacy Policy are the entire agreement between you and 360opsAI LLC. If any provision is unenforceable, the remaining provisions remain in effect.

// 15 · Contact

360opsAI LLC · Miami, FL
Legal: legal@360ops.ai
Support: support@360ops.ai
Site: https://360ops.ai